As I go about doing more and more shopping, I realised that the service generally is really bad. Recently, I went to GNC in the hope of picking up some form of probiotics. I asked the salesgirl for assistance and she passed to me digestive enzymes instead. Crap. Had I been as stupid as she was, I would have bought it only to find out later that I bought the wrong product. Is it that difficult to seek assistance if you do not know? Even after almost a decade in the optical line, I still find myself seeking my bosses' opinion cos I know they are way more experienced than I am. Duh!
I just returned from Best Denki in Takashimaya and I was totally turned off by one of their staff's service. I first asked one of the staff if there was a certain kind of fridge I wanted. She immediately replied no. Then another staff came by and said that there was, but not to the exact detail I would like. She then started to try to convince me that the other model was great as well. She was basically pushing her sales. Then when she finally showed me a fridge I was okay with, I found out that the dimensions might be off. Then off she went talking about the dimensions were okay. Absolutely disgusting!
Then we have those who can hardly speak a word of English doing sales. I wonder what the company's thinking when they hired such people. I think they might not realised that Singapore is a multi-racial country and our common language is English. Imagine if a Malay or Indian steps into a shop and needs assistance. Then the salesperson speaks only Mandarin. Hmmm, is it so hard to predict this will happen? Oh please.
Okay, enough of my rantings. Need to go get some rest.
No comments:
Post a Comment